1 day's worth of Adhoc Support from one of our in-house, WatchGuard certified engineers. Valid for 12 months. Use all at once or spread across multiple sessions. No contract required.
Here at WatchGuard Online we have been using, configuring and supporting WatchGuard Firewalls for over 18 years.
An active LiveSecurity or Standard Support license gives you access to the Support Centre and Knowledge Base on the watchguard.com portal. Sometimes, however, you may need a little bit more. This is where WatchGuard Online support comes in.
Our UK based team of friendly, approachable but most of all experienced engineers are always on hand to make sure you get the best out of your WatchGuard Firewall.
Choose from a 1hr slot to a bundle of pre-paid support days* to use over a 12month period, even if you didn't purchase your device through us.
(* 1 day is the equivalent of 8hrs)
You can use your adhoc support for all things WatchGuard related, here are a few examples of what we do on a regular basis for our support customers:
- Troubleshooting Network issues
- Policy configuration
- Firmware upgrade support
- Device Healthcheck
- Mobile VPN setup
- Upgrade / Migration advice
- Cluster configuration
Order your adhoc support today and a member of the team will be in touch to book your first slot.
No contract, no cancellation, no hassle, just good old-fashioned support when you need it.